Every now and then we get a tenant stating that their hot water system does not appear to have as much hot water as when they first moved in. This is because over time the hot water system fills with air and therefore reduces the volume of water which can be heated.
To correct this problem the hot water system has a release valve which must be pressed up to release the air (known as prime the hws). We can show you how to release the air within your hot water system however it is very easy to do. Locate the hot water system which is at the back of your unit. There is a valve (metal switch) at the top of the hot water system which can be flicked on. Once you do this you will hear the hot water system filling with water and therefore pushing the air caught in the system out. Soon water (and most likely hot water) will pour out of the top near the valve switch. This means the hot water system is now filled. You can now turn off the valve and the hot water system should be good for another 3 - 6 months.
